Brat Policy

BRAT POLICY


Shipping and Processing

  • The Lash Brat and Brat Esthetix is not responsible for any lost or damaged packages.

  • Processing time will be 3-5 business days, sales may extend processing time.

  • Shipping takes 2-4 business days depending on location.

  • For custom units "Rush" processing time will be 4-7 business days BEFORE shipping.

Pickups/Dropoffs

  • Times: M-F 12pm-6pm

  • Location: 312 W Chatham St Suite 201 Cary, North Carolina

  • Exact pickup time and exact location will be sent out via text upon completion of customer's order. There is a 10 minute grace period for each arranged pickup time, after customer's grace period has ended pickup will be moved to the next available day.

  • After second consecutive missed scheduled pickup time, shipping must be arranged.